Terms of Use & Service Engagement

Last updated on Apr 8th 2026

TERMS OF USE & SERVICE ENGAGEMENT

NRI Tax Hub

(Owned and operated by Ebharatfiling Services Private Limited)

1. ACCEPTANCE OF TERMS

These Terms of Use and Service Engagement ("Terms") constitute a legally binding agreement between you ("Client", "User", or "you") and Ebharatfiling Services Private Limited ("Company", "we", "us", or "our"), governing access to and use of the NRI Tax Hub platform and services.

By accessing the website or availing any services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, including any updates made from time to time.

2. NATURE AND SCOPE OF SERVICES

NRI Tax Hub provides specialized tax, regulatory, and compliance support services, including:

  • Application for Lower/Nil Deduction Certificate under the Income-tax Act, 2025
  • Preparation and filing of Income-tax Returns (ITR)
  • Certification and filing support for Form 145/146 (earlier Form 15CA/CB) in connection with foreign remittances

Services are rendered based on the specific engagement, documentation and scope agreed with the Client.

The Company acts in an advisory and facilitation capacity and does not assume any statutory or adjudicatory role.

3. PROFESSIONAL STANDARDS AND LIMITATION OF SCOPE

No assurance is provided regarding:

  • Services are performed in accordance with applicable professional standards, regulatory requirements, and prevailing industry practices.
  • Our role is limited to assisting in preparation, review, and submission based on information provided by the Client.
  • We do not undertake audit, assurance, or attestation engagements unless expressly agreed in writing.
  • Acceptance of filings by authorities
  • Issuance of certificates (including Lower TDS certificates)
  • Timelines imposed by regulatory bodies

4. CLIENT REPRESENTATIONS AND RESPONSIBILITIES

The Client represents and undertakes that:

  • a. All data, documents, and disclosures provided are true, complete, and not misleading.
  • b. The Client shall promptly provide all information required for timely execution of services.
  • c. The Client shall review, verify, and approve all filings prior to submission.
  • d. The Client remains solely responsible for:

The Company shall not be liable for any consequences arising from inaccurate, incomplete, or delayed information provided by the Client.

  • Compliance with applicable tax laws, FEMA regulations, and other statutory requirements
  • Disclosure of global income, assets, and financial interests (where applicable)
  • Timely adherence to statutory deadlines

5. SERVICE-SPECIFIC TERMS

5.1 Lower / Nil TDS Certificate

  • Applications are prepared based on financial data and projections provided by the Client.
  • The granting of such certificate is entirely at the discretion of the Income Tax Department.
  • The Company does not guarantee approval, quantum of relief, or processing timelines.

5.2 Income-tax Return Filing

  • Returns are prepared based on information and documents furnished by the Client.
  • The Client is responsible for final verification and e-verification of returns.
  • Any subsequent notices, scrutiny, reassessment, or litigation shall be handled separately under a new engagement.

5.3 Form 145/146 (earlier Form 15CA/CB) Certification

  • Issuance of Form 146 (earlier 15CB) is subject to independent professional evaluation in accordance with applicable laws.
  • The Company reserves the right to decline certification where:

The Client remains responsible for the correctness of remittance details and tax positions adopted.

  • Documentation is inadequate
  • Compliance requirements are not met
  • Legal or regulatory risks are identified

6. FEES, TAXES AND PAYMENTS

  • Fees shall be charged as per agreed engagement terms or published pricing.
  • All fees are exclusive of applicable Goods and Services Tax (GST).
  • Any statutory fees, government charges, or third-party costs shall be payable by the Client on an actual basis.
  • Invoices once raised are payable within the stipulated time and are non-contingent on outcome unless expressly agreed.

7. CONFIDENTIALITY

We shall maintain the confidentiality of all client information and shall not disclose the same except:

  • Where required by law, regulation, or court order
  • For service delivery through authorized personnel or affiliates
  • With prior consent of the Client

This obligation shall survive termination of engagement.

8. DATA PRIVACY

All personal and financial data shall be processed in accordance with our Privacy Policy and applicable data protection laws.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • The Company shall not be liable for any indirect, incidental, consequential, or punitive damages.
  • Liability, if any, shall be limited to the fees received for the specific service giving rise to the claim.

We shall not be liable for:

  • Rejection of applications or filings by authorities
  • Delays attributable to regulatory bodies or third parties
  • Actions taken by banks, tax authorities, or regulators

10. RELIANCE ON CLIENT INFORMATION

We rely on information provided by the Client without independent verification. Accordingly:

  • We do not accept responsibility for errors arising from incorrect data
  • We are entitled to assume that information provided is complete and accurate

11. THIRD-PARTY AND REGULATORY DEPENDENCIES

Service delivery may involve interaction with:

  • Income Tax Department
  • Authorized Dealer Banks
  • Regulatory authorities

The Company shall not be responsible for delays, rejections, or additional requirements imposed by such authorities.

12. CANCELLATION AND REFUND

  • Engagement once commenced shall not be eligible for cancellation.
  • Fees paid are non-refundable except in cases of demonstrable service deficiency attributable to the Company.
  • Government fees and third-party charges are strictly non-refundable.

Refunds, if approved, may be subject to administrative deductions.

13. FORCE MAJEURE

The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • System failures
  • Government actions
  • Pandemics or similar events

14. TERMINATION

We reserve the right to suspend or terminate services:

  • In case of breach of Terms
  • Where continued engagement may expose the Company to legal or reputational risk

15. INTELLECTUAL PROPERTY

All materials, content, and intellectual property on the platform remain the exclusive property of the Company. Unauthorized use is prohibited.

16. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

17. DISCLAIMER

All services are provided on a best-effort and professional judgment basis.

No representation or warranty, express or implied, is made regarding:

  • Accuracy of outcomes
  • Regulatory acceptance
  • Suitability for specific purposes

18. CONTACT INFORMATION

Ebharatfiling Services Private Limited

(NRI Tax Hub)

Email: support@nritaxhub.com

WhatsApp